The following conditions apply to any order made by you through the site.

DESCRIPTIONS AND AVAILABILITY

The portrayal of products on the site will depend upon the characteristics and capabilities of your computer. Natural products will also vary. We cannot therefore guarantee that products will be identical to their representations on the site.

Our site is regularly updated and we aim to hold sufficient stock to meet likely orders. However, there may be occasions when items will be temporarily out of stock. Should a product be unavailable we shall advise you of that fact and of the anticipated delivery date if it is to be replaced. We can also offer you alternatives. If neither of these is satisfactory you may cancel the order immediately and a full refund will be made.

PRICES

All prices are in £ sterling and include VAT. We accept payment by American Express, Visa, MasterCard, Visa Electron, Visa Debit, Switch and Solo.

ACCEPTANCE OF YOUR ORDER

All orders placed by you are subject to acceptance by us. Acceptance will occur when we dispatch the goods to you. The acknowledgement confirmation sent in response to your order is provisional only and is intended only to indicate receipt of your order. We shall notify you by e-mail in the event that we do not accept any order and any payment will be fully refunded.

CANCELLATION BY YOU

You may cancel your order by [e-mail, telephone or post] quoting the order number in our order acknowledgement. If the goods have been dispatched by us, cancellation will only occur on receipt by us of the returned goods in their original packing. All returns to us are at your expense. No cancellations will be accepted if made later than 8 working days after receipt of the goods by you.

In the event of cancellation in accordance with these terms a full refund will be made. In the event cancellation occurs after the goods have been dispatched by us the refund will be made on receipt by us of the returned goods less any return carriage charges not paid by you.  Please note that the right to cancellation does not apply to goods which have been personalised or highly perishable goods i.e.: goods which have a shelf life at room temperature of 48 hours or less.

None of the above affects your statutory rights.

ALLERGIES AND ALCOHOL

Please note that all products may contain nut traces. Products containing alcohol are not available for sale to those under the age of 18 and by ordering any products containing alcohol you represent to us that you are at least 18 years old.

INTELLECTUAL PROPERTY

This site is the copyright of Luigi's Mail Order Limited (Company No. and all intellectual property rights in relation to its contents belong to Luigi's Mail Order Limited. All copying or reproduction of it in any form is prohibited save relating to the bona fide use of the site or for private non commercial purposes only.

APPLICABLE LAW

Our site is operated and controlled in England. The relationship between us and all matters connected with the site and any order are governed by English Law. You submit to the exclusive jurisdiction of the English courts in relation to all matters connected with our relationship the site and any order or contract between us.

OUR TRADING ADDRESS

43 Edith Grove
London
SW10 0LB